“I paid extra for return insurance (on top of $8.99 delivery. Hat, in person, was more gray than green and was too small. Now I am told I have to pay another $6.00 restocking fee. To return the hat, I am out $20.00. I will not purchase from this company again.”
“Even though I didn't have to return anything I feel free shipping and returns shows that you stand behind your product and the satisfaction of the customer.”
“Can’t beat the insurance of knowing you can easily return or exchange in case the fit is wrong or the hat was damaged in transit. Purchase protection in these trying economic times is clutch!”