“The box was damaged along with the hat and chain. Obviously I needed to return it, which cost $6 even though I had purchased the package protection and "free and easy return or exchange." IT IS NOT A FREE AND EASY RETURN, even if the reason for the return is that the box was too weak to protect the hat and it was damaged.”
We are so glad the process was smooth for you! We'd love to help find the perfect style for you if you want to reach out to our team of hat experts at hello@gigipip.com! xx
