“I paid extra for return insurance (on top of $8.99 delivery. Hat, in person, was more gray than green and was too small. Now I am told I have to pay another $6.00 restocking fee. To return the hat, I am out $20.00. I will not purchase from this company again.”
“Even though I didn't have to return anything I feel free shipping and returns shows that you stand behind your product and the satisfaction of the customer.”