“FedEx came to my front door to pick up the hat within a few days of my return. I received a new hat within a few days of the return being collected. I've never had this turn-around on a return and replacement from any company. Thank you for this excellence service. I'll be back to shop!”
“I reached out, via email, after being denied the ability to request an exchange online and received a very quick response. The response was personable and authorized the exchange immediately. I really appreciate it, because the "FINAL SALE" note and the denial scared me. I thought I'd have to deal with a hat that was obviously too large.”
