Hey Clive! Thanks for reaching out! We're so sorry you got charged for this, we're not sure why it happened + are looking into this now! I have gone ahead + refunded you for it! xx
“I still have not received a label despite the fact that I have called and asked someone along with emails for the past month. Do you just want orders even though I paid extra for free returns in case something didn't work out? I'm extremely disappointed. I'm still waiting!”
Hey Jill! We're so sorry to hear you're disappointed! We sent over the return label on the 4th + just resent it again! If you're not seeing it please try checking your spam or junk folder! xx
