“ I did not need to return .”
We're so glad to hear you are happy with your order! Thanks for sharing! xx
Posted 11 months ago
“ I have not received my package nor have I gotten an response from this company for the last three day after reaching out to customer service!”
Hey Shaundell! We are SO sorry about this! We are a small business + are not in office over the weekends so we do apologize for the delayed response time! We are also so sorry you never received your package, it looks like a member of our team is helping you out with a refund now! xx
Posted 11 months ago
“ I had a hat that got lost. I called and they sent me another. After 3weeks the original came and i mailed it back. It was so easy”
We are so glad that our team was able to help get you taken care of + the process was so easy! Thank you so much for sharing Bonnie! xx
Posted 11 months ago
Thank you for sharing Shakira! xx
Posted 11 months ago
“ Shouldn’t have to pay extra for this, especially when you’re already paying for shipping. Shipping insurance should be covered by the seller.”
Hey Olivia! I would love to clarify, this covers package protection as well as a free return or exchange! Otherwise we charge $8 for returns! xx
Posted 11 months ago