“Good. Never have had a problem!! Called customer support because my hat was sitting crooked on my head. The women helping me gently suggested I watch the video on gigi pip website to reshape your hat. Took care of the problem.”
Hey Shaundell! We are SO sorry about this! We are a small business + are not in office over the weekends so we do apologize for the delayed response time! We are also so sorry you never received your package, it looks like a member of our team is helping you out with a refund now! xx
