Hi beautiful Jodie,
Thank you for taking the time to share your honest feedback with us.
I am delighted to hear that you’re enjoying your Seamless Mocha Brown Luxies and that no one can tell you are wearing extensions. Please be sure to share your Luxy Hair transformation with us - we’d love to see!
If you have any questions in the meantime, Jodie, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Hi darling Kristen,
Thank you for sending us your lovely comments.
Kristen, I am delighted to hear that our Seamless Mocha Brown set is a great color match for you, and that you find the set "so pretty".
Our Customer Service team is available every day of the week, if you need to reach us. We're always happy to help our beautiful customers!
Wishing you a lovely day.
Warmest regards,
xo
Kerry
Luxy Hair Support
“I love my seamless Mocha Brown extensiones . At first I was unsure of them since I’ve never worn or bought extensions before . But it was worth every cent . I had to dye them and cut them to blend my really short hair . They are not noticeable , super soft and good quality!”
Triana, you are absolutely beautiful! I'm glad to hear that you're loving your Mocha Brown Luxies - I love how you customized them to blend with your hair perfectly. They look super natural. Enjoy!
Warmest regards,
xo
Takara
Luxy Hair Support
“Shipping was quick, quality is amazing I’m very pleased with my extensions. I have extremely thin hair so I was in desperate need of volume. Was extremely concerned that they would be visible however as long as you watch the video on the areas to avoid placing them no on will be able to tell. I took them to my stylist & had her layer them & they blend so well. And just like others mentioned even if there is a slight variation in color from your own it blends perfectly because I was a bit hesitant when I first looked however once in you can’t tell.”
Patsy, you look beautiful! I'm so happy to hear that your overall experience with Luxy Hair has been good - everything from shipping, to quality, as well as the helpful resources we have online. Enjoy your Luxies to their absolute fullest, Patsy.
Warmest regards,
xo
Takara
Luxy Hair Support
Dearest Meghan,
I sincerely appreciate you sharing your lovely feedback with us!
That is wonderful, Meghan, that your Seamless Mocha Brown set is a perfect match for hair. I am delighted to hear this.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove. For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Please continue to enjoy your Luxies for special occasions, as well as everyday use. We are here if you have any questions in the future.
Warmest regards,
xo
Kerry
Luxy Hair Support
“I really like it! It doesn’t feel too bulky on my head unless I put a lot on. It blends with my hair color really well and it doesn’t look like I’m wearing any extensions.”
“I was very skeptical about buying extensions because I have very thin hair & you can’t return them once they’ve been used, but I am SO glad I bought them! I did my research, and realized Luxy Hair was the best option. I ordered them on Friday, got them on Tuesday. The packaging is so cute, and a great place to store your extensions. They match my hair color perfectly & are so soft, and easy to put in. I was worried about the band showing, but the seamless band is so easy to hide. I HIGHLY recommended the seamless extensions for anyone with thin hair.”
Hi beautiful Habiba,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that you enjoy our new packaging and that you are loving the Seamless collection for your fine hair.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“This is a beautiful dark brown!! I would say it's more of an espresso brown than a mocha brown. I have black hair but I do dye my hair so it does have a more redder undertone. This brown blends into my hair perfectly. I also have "off black" in the classic collection but I much prefer mocha brown!! It has an almost multi-faceted coloring adapting ability. They are very soft and silky.
The seamless collection does blend into the hair easier so if you have fine hair like me, these will be perfect!!
Unfortunately, my issue with these extensions are 1) the void if open sticker was already coming off when I received the box of extensions. 2) there was a piece of bright pink thread glued into the silicone base. I did contact customer service and they gave me a $10 credit which i did appreciate. However, I'm not so sure about the quality of these extensions now. Also when the hairs that shed from these extensions I noticed are VERY elastic-y feeling.”
Hi beautiful Tiffany,
Thank you for taking the time to review Luxy Hair. I really appreciate it.
I'm glad to hear that you're enjoying your Mocha Brown Luxies. You're absolutely right - it's such a gorgeous color with red and multi-dimensional undertones.
I'm so sorry to hear that your security seal arrived broken and that there was a piece of thread in the weft. Thread is one of the many materials that is used in the making of our extensions, so in some rare cases it may be left behind, but can easily be snipped with some scissors.
Regarding the elastic feeling hairs, all of our extensions are made of 100% remy human hair. Perhaps you may be referencing the silicone coating that is applied to the hair at the manufacturing level, which can make the extensions feel very soft and shiny which may give the elusion of elastic hair. I can assure you, however, our extensions are real human hair :)
Please let me know if you have any other questions or concerns, Tiffany. It will be my pleasure to help you.
Warmest regards,
xo
Takara
Luxy Hair Support
