Hi Nick, thank you for your feedback. We’re sorry this didn’t meet your expectations. Our customer service team is actively working with you to get this resolved. Thanks for your patience and for choosing ororo.
“I like having the extra power and the charging cord built into the battery. My only negative is the size compared to the 5K that comes with the jackets. I have an Original vest from two years ago and the battery pocket is more of a horizontal rectangle and easily fits this 7K battery and a spare back up. I ordered a new 7zone vest this year along with the new 7K battery. The battery pocket is more of a vertical rectangle and smaller so it is very awkward to change out my batteries and difficult to hold this larger size. My issue isn’t with the battery but with the pocket to hold it in my new vest.”
Hi Amy, thank you for sharing such detailed feedback. Your comments about the pocket orientation and size have been shared with our team as we continue refining product design and usability. Thanks for your thoughtful feedback and for choosing ororo.
“Ororo batteries are far superior to many discounted brands found on Amazon. Ororo will power up your garments many more times on a single charge and heat you up faster and with a smaller profile and lighter weight. The downside is that they are expensive.”
