“The battery arrived fully charged which was good, but it was not accompanied by a charging cable so I guess that it's a one use battery and that is not, to say the least, very good st all.”
Hi James, thank you for your feedback. We’re sorry for the confusion. This battery is rechargeable and not a one-time use item. The PD 7K battery has a built-in charging cable, so a separate charging cable is not included. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.
“For $24.99 shipping costs to Alaska I would have expected FedEx or UPS next day. Instead I got USPS snail mail and still have not received my battery that was ordered on 03/11/26. Request for review arrived before the battery. Not sure how well the battery will preform as I have not received it as of this review. Will never buy from ororo again.”
Hi Robert, we’re sorry for the delay and the frustration caused by the shipping experience. We understand your expectations, and we sincerely apologize for the inconvenience. We’ll share your comments with our team for review to ensure improvements in the future. We appreciate your patience, and if you need further assistance, please reach out to our customer service team at support@ororowear.com. Thanks for your understanding.
Hi Nick, thank you for your feedback. We’re sorry this didn’t meet your expectations. Our customer service team is actively working with you to get this resolved. Thanks for your patience and for choosing ororo.
