“Not impressed when paying 36 dollars for shopping I had to pick it up myself and they were wrong on the day of delivery as well so an extra trip to UPS. Haven’t used the battery yet but normally I like the product”
Hi Lisa, we’re truly sorry for the inconvenience you experienced with the delivery — that’s definitely not the experience we want for our customers. We’ll share your feedback with our logistics team to help improve shipping accuracy and coordination in the future. Thank you for your understanding, and we hope you’ll enjoy the product once you start using it.
“I have yet to try it out. I also need to find an electrical outlet adapter for the recharging of this battery!
I think that Ororo should supply this adapter along with the sell of this battery!!!”
Hi Gary, our battery can be charged with any standard charger using the included cable. This means you can conveniently use the same charger you already have for your other devices — simple, efficient, and better for the environment. For faster charging, we recommend using a charger over 24W, available here: https://www.ororowear.com/products/33w-battery-charger-dual-ports. Please don’t hesitate to reach out if you have any other questions.
Hi Karen, thank you for your comment! You can charge the battery with most standard USB-C wall chargers — a 30W charger is not strictly required. A higher wattage charger (24W or above) simply enables faster charging. If you’d like a compatible option, we also offer a dual-port fast charger here: https://www.ororowear.com/products/33w-battery-charger-dual-ports
Hi Michael. We’re sorry to hear the battery felt a bit too heavy and didn’t fit the pouch as comfortably as you expected. We truly appreciate you sharing your experience, and we’ll make sure your comments are passed along to our product team as we continue working on design improvements.
