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Custom Box Reviews

1.3 Rating 280 Reviews
Worst customer service I have ever experienced. VERY disappointed because once my boxes finally did come I love them but I will not go through that awful ordering experience again. That was the start of MANY orders to come. I have over 200 weddings booked through November and use at least 2 boxes per order...
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Posted 4 years ago
My colors were off and they refuse to acknowledge or even fix it. Everyone I showed agreed the colors were not what I ordered.. Such bad business....
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Posted 4 years ago
Didn’t like it
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Posted 4 years ago
Boxes were damaged when I received which means 0 use for my business and money wasted.
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Posted 4 years ago
No refund for very late order.
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Posted 4 years ago
Company never sent part of my order and told me if Fedex doesn't accept their claim, they will not issue me a refund for a package I never received. Its the company loss, not their customers, as the customer never took possession of the package. The part of the package i did receive was wrong, had a whole different companies url on my box. Just horrible experience with this company. Would never recommend.
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Posted 4 years ago
I'M STILL WAITING ON PART OF MY ORDER THAT I WAS TOLD WAS BEING SHIPPED AND NEVER ARRIVED. Order #BB14681
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Posted 4 years ago
Most of them arrived with holes in them. The logo was smeared on a few.
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Posted 4 years ago