Hi Anjela,
Thank you so much for your kind words about the Mystery Towel Regular Size. We’re thrilled to hear that you loved the color and that it lived up to the quality you’ve come to expect from your previous orders. That consistency is something we truly strive for.
We sincerely appreciate your continued support and trust in our products. It means a lot to have you as part of our Sand Cloud family and to have you supporting our mission to protect our oceans and marine life. If there’s ever anything we can help with, we’re always here for you.
Hi there,
We’re thrilled to hear you’re enjoying the Mystery Towel Regular Size, great quality and value indeed! If there’s anything else you’d like to share or need assistance with, just reply here and we’ll be happy to help.
“I got a bag pouch as my mystery "towel". I didn't mind if I the print wasn't ideal but it's advertising as a towel and it wasn't. Sand cloud resolved my issue but I still wouldn't recommend the mystery towel.”
Hi Cole,
We're really sorry to hear that your Mystery Towel didn't meet your expectations and that you received a bag pouch instead. We understand how disappointing it can be when a product doesn't match what was advertised. Your feedback is important to us, and we appreciate you sharing your experience.
We're always looking to improve, and your input helps us in that process.
Take care,
Team Sand Cloud
