Hello Allison! We are sorry to hear about your disappointment over towel's unravelling after first wash and lack of response to your concern. We have sent you an email so that we can rectify this issue.
“Product description states 39" X 78". They are more like 36"x67". A bit disappointed because I chose this style and pattern for the larger size.
Nice quality but just not what I had ordered.”
Hello Kelly! We are sorry to hear about your disappointment over towel dimension. We have forwarded your feedback/disappointment to the relevant team. We have sent you an email, so that we can rectify this situation.
“I love sand cloud beach towels. I wanted to love this for my bath towel. But when using it, i felt like I was just wiping wet around. Did not absorb and still felt wet from shower. I wish there had been a review so that I would know to pick another one. Hope this helps someone.”
“I purchased these towels based on the great reviews and the blue bathroom bundle matched perfectly. The towels are a generous size but after showering I didn't think they absorbed the water very well. I felt that it took extra time to dry off compared to my other towels. Lastly, and this was my fault, I washed this towel with another hair towel that had a velcro closure. When I removed my Cloud towel from the dryer the velcro had shredded it to pieces, threads pulled out everywhere. My expensive mistake. I think it's a great company but the product just doesn't work for me.”
“While I've enjoyed my beach towels from Sand Cloud, I am not happy with the bath towels I purchased. I like that they are thinner towels and easier to handle, but unfortunately, they do not absorb all the water off your skin after taking a shower and you basically have to finish by air drying. I will not be purchasing more bath towels. This is disappointing considering how expensive they are.”
“I received these as a Christmas gift to use as bath towels at our beach house. After ONE use they were unraveling at the seams. This was after following care instructions to wash gently and hang dry. This is unacceptable for the disgustingly high price they cost.”
“I used this cooler for the first time and only put a small amount of ice in it with 4 water bottles and two Gatorades. It leaked excessively out the bottom.
I had it in my wagon along with my kids sweaters and supplies for the day. Everything was completely soaked and ruined. Hoping I can still return for a full refund. Won’t be using this again.
Photo is after lifting everything up that had been soaked from the leaking cooler bag.”
