“Soft towels, but after 4 washes they’re still shedding and already falling apart. I’ve had better quality from my $10 Target towels that are 6 years old. Disappointed in the money spent on these.”
Hello Rebecca! We are sorry to hear about the issue with your towel. Your comments have been forwarded to the relevant team. We have sent you an email to fix this issue.
“These are NOT Bath towels, there is no absorption to these towels. Dry disappointed and would not recommend.
*edit* great customer service, they reached out to me after reading this review and refunded half of my money because of my dissatisfaction with their product. Very impressed!”
Hello Sarah! We are sorry to hear about your disappointment with the towels due to lack of drying and absorbency. We have sent you an email so that we can rectify this issue.
“Ordered and paid for. Never received. Too much time waisted sending emails, shipping company sends automated emails. No towels. No service. No credit/refund. Perhaps this review will cause some action. Very disappointed and money gone….”
Hello Jason! We are sorry to hear about your disappointment over not receiving your order and lack of response to your concern/issue. We have sent you an email so that we can rectify this issue.
“We purchased two bundles. Of the 4, 1 had significant unraveling after the initial wash/prior to use. This was disappointing as the towels are a higher end and an investment.”
Hello Allison! We are sorry to hear about your disappointment over towel's unravelling after first wash and lack of response to your concern. We have sent you an email so that we can rectify this issue.
“Product description states 39" X 78". They are more like 36"x67". A bit disappointed because I chose this style and pattern for the larger size.
Nice quality but just not what I had ordered.”
Hello Kelly! We are sorry to hear about your disappointment over towel dimension. We have forwarded your feedback/disappointment to the relevant team. We have sent you an email, so that we can rectify this situation.
