“I’m 5’9”. Would have preferred it to be a little bit longer. Would like to see 2 size choices. But glad I made purchase. Will wear it often on vacay.”
Hi Mary,
Thank you so much for sharing your feedback with us. We are glad to hear that you are happy with your purchase and plan to wear it often on vacation.
We also appreciate your comments regarding the length and sizing options. We understand that having an additional size choice could provide a better fit, especially for taller customers, and we will be sure to share your feedback with our product team for future consideration.
Thank you again for your support and for choosing Sand Cloud.
“Looooove my poncho! I was concerned that it would be too heavy or thick! quite the opposite. The poncho was soft, comfortable, and cool. I slept in it! 20 out of 10!!!!”
Hey Scott! Thank you for your honest feedback! 😊 We’re sorry to hear the fabric wasn’t what you expected, and we’ve sent you an email to help make things right.
Thank you for supporting our mission to protect marine life! 🌊
“I have been trying to return this product since the day it arrived. Zero responses to multiple emails. No option to return. Samuel L. Jackson can pump your product in commercials, promoting a high-interest credit card, but you can't reply to your customers.”
Hey Michael! Thank you for sharing your feedback! 😊 We’re really sorry to hear about your experience—that’s definitely not the level of service we aim to provide. We’ve sent you an email to make this right and assist with your return as quickly as possible.
Thank you for supporting our mission to protect marine life! 🌊
“I LOVE the Hooded Ponchos! I have two of my own and given 3 as gifts. It’s a go to gift for my college bound niece and nephew. It’s cute and practical!”
