“Smelled like mildew straight from the package. Terrible. Disappointed because the item is functioanal and and the oversized fit is perfect for boating.”
Hi Vanessa,
Thank you for your feedback regarding the Border Classic Stripe Poncho. We're truly sorry to hear that you received an item with a mildew smell. It’s disappointing when a product you find functional doesn’t meet quality expectations right out of the package.
We appreciate your comments about the fit being perfect for boating, and we'd love the chance to make things right. Please reach out to us via the email we provided so we can assist you directly and address your concerns.
Thank you for your support, and we look forward to hearing from you soon!
