“Fabric isn’t soft, colors are drab, and it is absolutely enormous. Not sure what I’m gonna do with it, but I sure as heck won’t be wearing it to the pool!”
Hi,
Thank you for taking the time to share your thoughts. We're sorry to hear that the Border Classic Stripe Poncho didn't meet your expectations in terms of softness, color, and fit. Your feedback is important to us. We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi Denise,
Thank you for your fantastic review! We're thrilled to hear that you think the shower poncho is great! It’s always a pleasure to know our customers are enjoying their purchases. If you have any fun stories or moments while using it, we’d love to hear!
“I wanted to love this but it was so heavy my shoulders hurt. I had one other person try it on and they were immediately like "no way" too heavy and too rough. What was even worse was the customer service on the back end. Absolutely the worst time sink and service I've ever had with an online company based in the US. The worst.”
“I was nervous spending so much money on a poncho. But when I got it, it seemed to be good quality and very comfortable to wear around the house. So I bought another one.”
Hi there,
Thank you for your amazing review! We’re so glad to hear that you felt comfortable and found our Border Classic Stripe Poncho to be of great quality. It’s wonderful to know you loved it enough to snag another one! If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your cozy moments!
Hi Shaun,
Thanks for the wonderful review! We're thrilled to hear that the Border Classic Stripe Poncho is working perfectly for your swim lessons and keeping you dry. It’s fantastic that it dries quickly for your daily use. If you have any questions or need anything else, just let us know! Happy swimming!
Thank you so much for your wonderful review! We’re thrilled to hear you’re loving the ‘70s vibe of the Border Classic Stripe Poncho. It’s always great to find pieces that bring back such fun memories! If you have any more thoughts to share or questions, we’re here for you! 💛🧡🤎
Thank you so much, Carrie, for your glowing 5-star review of our Border Classic Stripe Poncho in Natural! We are thrilled to hear that you love your dark teal hooded poncho and that the fabric feels substantial to you. Your feedback means the world to us!We truly appreciate your support and loyalty. If you ever need assistance or have any questions, please don't hesitate to reach out. We hope you continue to enjoy your poncho for many seasons to come!
Thank you once again for your wonderful review. We're so grateful for customers like you!
Thank you so much for your wonderful 5-star rating of our Border Classic Stripe Poncho Natural! We're thrilled to hear that you find it incredibly cozy and soft.
We truly appreciate your loyalty as a customer and we're grateful for your support. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We hope you continue to enjoy the poncho for many more relaxing moments.
