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Hatch Chile Rellenos (12 ct) Reviews

4.7 Rating 546 Reviews
Read The Hatch Chile Store Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

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Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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Helpful Report
Posted 2 years ago
Outstanding customer relations! I had some problems with my original order arriving frozen. Hatch green chili made sure that the product arrived in edible condition. If you live outside New Mexico I would request that products be sent out on Monday or Tuesday to avoid them sitting in the shipping warehouse over the weekend… dry ice only last for so long. Great product awesome company. Highly recommend her dream chili and will definitely order again.
2 Helpful Report
Posted 3 years ago
Hi Susan, I took a look at these orders, and it looks like there were delays on UPS's end while the package was in transit, causing it to defrost. I am so sorry! This is extremely frustrating for us as well. As far as the box arriving empty, I'm assuming some UPS employees enjoyed the rellenos. We never ship a package with the intention of having it sit in a warehouse over the weekend. Unfortunately, we are at the mercy of UPS shipping delays. We will set up a reshipment with 2-Day shipping. If there is ever an issue, please reach out to us via email at support@hatch-green-chile.com; that way, we can get your issue taken care of promptly. Thank you, The Hatch Chile Store
Posted 3 years ago
Since having to move away from the Texas/New Mexico area this is the only way we can get GREAT Rellenos!!! They are awesome and the shipping was perfect!!!! The Best you can ever buy!!!!
3 Helpful Report
Posted 3 years ago
Wonderful rellenos so easy to prepare Love them
2 Helpful Report
Posted 3 years ago
Great
2 Helpful Report
Posted 3 years ago
Author didn't leave any comments.
1 Helpful Report
Posted 3 years ago
These are great. Nice and meaty. Well worth the price, and convenient, just heat in the mw and you have a tasty snack.
2 Helpful Report
Posted 3 years ago
Hi Matthew, We're thrilled to hear that we were able to provide you with such a positive experience. We really care about our customers and believe that building good relationships with all of you will result in a more sustainable business over time. Thank you so much for the kind words and great review. We really appreciate it! Thank you for being a customer of the Hatch Chile Store! :)
Posted 3 years ago
Although, I ordered hatch green Chile Rellenos for a friend and they arrived warm… The company kept sending them until they arrived frozen. If you’re buying products request that it be sent out Monday or Tuesday to ensure they arrive cold. Five stars for hatch green chile on their customer service. Thank you Susan Vescovo
2 Helpful Report
Posted 3 years ago
Hi Susan, Thank you for giving us feedback about your order, as we take every review very seriously. We are sorry to see that you had a bad experience here. We have reached out to you via email to discuss our resolution process. We look forward to hearing from you soon! Thank you for being a customer of The Hatch Chile Store. -The Hatch Chile Store
Posted 3 years ago