Thank you Wendy for taking the time to leave us this lovely 5 star review! We are thrilled to hear that you find the replacement brush heads excellent. We constantly offer discounts and site wide sales on our website where as a customer you can purchase our replacement brush heads at a discounted price. Thank you so much for your custom - we really appreciate it.
Thanks for your feedback Mairead, and we're sorry to hear the replacement heads weren’t the right fit. The compatibility details are listed on our packaging and website, but we understand it can still be missed. If you need help finding the right ones, reach out to us at info@spotlightoralcare.com, we're always happy to help!
“Received mail asking if happy with order to which I replied but that mail does not work so teplying via this .. my order has not been delivered ? There is always someone to receive . Please let me know if you can trace this. Would appreciate contar ! .
Sent from Georgie's IPhone”
Thanks so much for getting in touch, and I’m really sorry to hear your order hasn’t arrived yet. We truly appreciate you letting us know, and I’d be more than happy to look into this for you right away. Our customer care team can be reached directly at info@spotlightoralcare.com – feel free to email us there any time, and we’ll get back to you as soon as possible.
“Delivery of replacement heads.
Furst time, the bag broke so it was empty when it was delivered. VERY DISSAPOINTING.
Second time around, everything arrived and quickly so I am now happy.”
Thank you for your feedback! We’re glad to hear that everything arrived quickly and in good condition on the second delivery. We understand that the first delivery issue was disappointing, and we appreciate your patience while we sorted it out. If you need anything else in the future, feel free to reach out!
