“They knew how to take money but forgot to deliver the products, they don't have a customer service phone number because of the complaints, they were supposed to be delivered 4 days ago and instead I wonder what products are missing, I don't recommend it, don't be surprised if you receive broken panels, I saw with my own eyes when the delivery man stepped on the panels”
“Tiles arrived damaged
Quick response in sending replacements
Replacements arrived damaged still no response on what they are planning to do
Some tiles with imperfections only spotted when fitted
Will have to live with as it can cause more damage to surrounding tiles to rectify”
“Unfortunately my order of panels arrived damaged. The response from customer services was very good. Very quick response to my emails and quickly arranged products to be collected with the option of a refund or replacement. Thank you”
Hi Shaun,
Thank you for your review.
I am sorry to hear that you received damaged panels; however, I am happy to hear that we were able to resolve this efficiently for you.
Please feel free to reach out to us if you need any further assistance.
Kind regards,
Walls and Floors.
