“Really nice tiles. However half of them were scratched in the corners and some were broken. Due to poor packaging. I complained via email and received no response from this company. Do not buy.”
Good Afternoon Nina
Thank you for your review. We are really sorry to hear that some of your tiles have arrived damaged, we are more than happy to get this rectified for you. I can not see that we have ever received an email from you, our correct email address is: customerservice@wallsandfloors.co.uk
We look forward ot hearing from you soon and arranging for a replacement to be sent.
Kind Regards
Walls and Floors
“The tiles were great.
Delivery was something else. The delivery guy pressed the doorbell, walked to his vehicle and drove off without even waiting to speak to us. That meant we had to wait until the next day with the tiler waiting for the additional tiles. I understand they have just got a new logistics company.”
“I ordered some sample tiles. They seem fine.
Unfortunately this company is, for all intents and purposes 'buying' positive reviews, by offering a reward for featured reviews. Of course only positive reviews would get featured.
I despise these practices as it makes all reviews (other than purely negative ones) completely pointless and makes comparison impossible.
Honest businesses get naturally get positive feedback by providing good service and products. Only shady businesses entice positive feedback by offering some sort of reward.”
