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SENSE S2 Reviews

4.2 Rating 447 Reviews
Amy Duquette
Verified Reviewer
Would not recommend. I liked the idea of this device but the cassettes are pricey and it requires 4 new C batteries EVERY 2 WEEKS! I was trying to save some time and simplify the process instead of having to use the testing strips, but it's simply not worth the cost between the device itself, the cassettes monthly, and the batteries every 2 weeks. Also based off the website, I thought I could put this in the filter of my above ground pool, only to recieve it and find out you're supposed to let it float around the pool, which is obviously inconvienant and not practical if you actually swim in your pool.
2 Helpful Report
Posted 10 months ago
Valerie Brunet
Verified Reviewer
I am very disappointed with the WaterGuru Sense 2 and regret purchasing it. I initially wanted to return the product within the 30-day return window, but the customer service team insisted on performing an update to see if it would improve performance. Unfortunately, during this period, I experienced Wi-Fi issues, and now I'm stuck with a device that doesn't function as promised. The Sense 2 fails to provide accurate information about my pool's water chemistry. I verified my water quality at two different locations, and their results were completely different from those provided by the Sense 2. According to the Sense 2, I need to add a significant amount of chemicals, yet my pool appears clean and well-maintained. The professional tests indicate that my pool is perfect as it is. In summary, the WaterGuru Sense 2 has been a waste of time and money, providing inaccurate readings and poor customer service. I cannot recommend this product to anyone looking for reliable pool maintenance equipment.
2 Helpful Report
Posted 10 months ago
Joshua D Nasman
Verified Reviewer
We have been using the Sense 2 for probably about a month now. It seems to work well in very specific circumstances. When connected to wifi, and scheduled to run, we have had pretty good success. Before we found this configuration we were trying the bluetooth connection and getting it to run on demand. It was probably failing 80% of the time, each time wasting 'one day' worth of the cartridge. I would probably give 4 stars if it wasn't for the fact that we wasted about 1/2 of a cartridge before we found out how to get the finicky device to work rather reliably. Now that it has been working, it has greatly enhanced our ability to keep chemicals balanced in our pool. Getting to Leslie's every week or so had been a challenge (as it is around 30 min away) and by the time the next week had rolled around, there were often a couple more measurements that needed adjustment. Using the S2 has reduced the number of chemicals used and effectively eliminated days where we can't use the pool because measurements are too far off.
2 Helpful Report
Posted 11 months ago
Kathleen Brossart
Verified Reviewer
I find monitoring my chemicals can be tedious at times but with the WaterGuru I do not have that concern. I check my unit usually in the morning and verify if I need to do and balancing. It is the best device for your poo,
2 Helpful Report
Posted 11 months ago
Jonathan Niedenthal
Verified Reviewer
I ordered the unit and set it up fairly easily. I understand the recurring revenue is in the cartriges and no subscription is required like other units. The only problem is that the C5 cartriges that measure more than just chlorine and PH have been out of stock for months, making this unit less functional than advertised. It has helped me keep the balance of my pool where I was struggling before, making inconvenient trips to the pool store for testing. I need to add something to my chlorine pool roughly every 4 days (summer time in FL). The battery life seems to be holding well and shows in the app.
2 Helpful Report
Posted 11 months ago
Brian Miller
Verified Reviewer
Very happy with the sense 2. Helps with the pool measurements and lets me know how much chemicals to put in if necessary. Only disappointing thing was the cassette's for the sense 2 were not available. This was a problem. I love looking at the temperature of the pool from the app while at work and see it increase as the day goes on.
3 Helpful Report
Posted 11 months ago
Tony Scherting
Verified Reviewer
Perfect love how it tells you the correct amount of chemicals to use.
Helpful Report
Posted 11 months ago
Darin Dassow
Verified Reviewer
Sense to has worked great for the last month made it very easy to keep an eye on the parameters of our pool. I still have to do the old test at some other pools so very thankful that I can check my pool anytime. Thanks sense sense 2!
Helpful Report
Posted 11 months ago