TBR Reviews

2.2 Rating 417 Reviews

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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“I asked for help four times and got zero responses.”

1 Helpful Report

Posted 1 year ago

“Josh the sales person was great, I love the units, the delivery process was sub par!”

Helpful Report

Posted 1 year ago

“Bad experience. Received it after many weeks of placing the order. This was expected, so fine. We had our professional installer come in to install the rack on wall, only to find out that the little blue button to turn the lights on and off was not working. We wrote to the company on three different occasions and using different channels; no response.”

2 Helpful Report

Posted 1 year ago

“No instructions…no way of knowing if balls are hydrated”

Helpful Report

Posted 1 year ago

“Shortly after receiving this unit, I wrote back to customer support for help installing it. Five days later no response.....not what I expected.”

Helpful Report

Posted 1 year ago

“Terrible product, support, and company. Unit took nearly a month to be delivered. Temperature is inaccurate, you need to compensate with your own thermometers. Appliance came with manufacturing defects, I needed to re-drill the holes in the unit door to attach the handle. Unhelpful, non-responsive support. This company does not stand behind it's product. Go elsewhere for purchase, I certainly wish I did.”

Helpful Report

Posted 1 year ago

“Arrived with scratches on the glass and the top wood. No response for customer service”

2 Helpful Report

Posted 1 year ago

“It is a beautiful piece of furniture, but it is VERY poorly constructed and not worth the price. The door for the refrigerator was not properly installed and is nearly impossible to open or close, making the refrigerator useless, and the doors up top stick and do not open smoothly. I would not recommend this piece of furniture for the price.”

Helpful Report

Posted 1 year ago