TBR Reviews

2.2 Rating 417 Reviews

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

Visit Product Page

“Did not arrive with units”

Helpful Report

Posted 2 months ago

“I cannot review the EuroCave since I still have not receive it. But I will receive the service, which is terrible. The Cave is supposed to be delivered with "white glove" service, but delivery is nearly impossible to schedule. The company offers only a single date every three weeks because they claim we live "remote". Note that I live in a mjaor metropolitan area (the San Francisco Bay Area). So, if you are away on that day youhave to wait another three weeks. Phone customer service is virtually non-existent with the delivery company and whatever delivery window you agree on, they will change anyway. If I could send the wine fridge back, I would.”

Helpful Report

Posted 2 months ago

“It showed up damaged . Packed without proper packing materials and a box that looked like it had been beaten up badly . Was also missing power chord .”

Helpful Report

Posted 2 months ago

“I have not received this product yet?”

Helpful Report

Posted 2 months ago

“I've used Riedel for years, Still like your product but was disappointed to find one of the glasses I ordered broken when I opened the box.”

Helpful Report

Posted 2 months ago

“Sales Service was excellent BUT your trucking company, AM Delivery is probably the worst delivery company I have encountered. My EuroCave La Premiere was purchsed on June 5, 2026, arrived at the Delivery Service (AM Trucking) on the 16th and has been sitting in their warehouse for the past two weeks! Everytime we tried to reach them, we either dont get anyone on the phone or we are told that someone will contact us which never happens. My Wine Cellar is just sitting for the past 2 weeks in exteremely hot weather so I don't know if It will be damaged when I receive it. Wine Enthusiast should fire the Trucking Service - they have totally destroyed a good customer experience. Arijit DasGupta, amdasgupta@comcast.net”

Helpful Report

Posted 2 months ago

“I received a damaged still haven’t been able to enjoy it. I’m still waiting for you guys to respond to getting it fixed.”

2 Helpful Report

Posted 2 months ago

“I still do not have the fridge! It is supposed to be delivered sometime next week!. (Mother's day order, in stock) In addition, the delivery is not scheduled yet. I called the company to find out what is taking so long. and the next opportunity is sometime next week, they will let me know! If I am not home it will be left on the doorstep! I was under the impression they were going to bring it in, unpack it and set it up. NO, I was told its only threshold delivery. This is not what I expected at all.. Sorry.”

Helpful Report

Posted 2 months ago