TBR Reviews

2.2 Rating 417 Reviews

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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“I purchased this set of stemware in December and a promotional discount was not applied at checkout. Customer Service promised a refund for the difference - two months later no refund. Happy with the glasses but not happy with my purchase experience.”

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Posted 6 years ago

“Just delivered to. Our new home and hav won't had a chance to enjoy. Move there next week”

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Posted 6 years ago

“I love the glasses but don't care for the customer service.”

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Posted 6 years ago

“The Credenza is all I hoped for - sadly the delivery service that Wine Enthusiast uses is really very poor. This is a large piece and they sent two men who complained about the fact that it was large. They unwrapped it in the street and then damaged it and my freshly painted wall bringing it up one flight. Wine enthusiast offered me a credit and promised me touch up paint. We did get the credit but are waiting two months and still no paint (placed reminder calls).We furnished the entire house - including large appliances & did not have any issues with any of the other delivery people. For the cost of this furniture- they should use a reputable delivery. I would not order from them again based on the delivery.”

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Posted 6 years ago

“I do like the Riojo credenza but be aware that the delivery is certainly NOT White Glove. I had to hire someone to put the legs on the furniture and I had to even turn on the refrigerator. I gave direct instructions that I cannot accept any deliveries until 9:00 AM and I I received a call at 7:30in the morning that they are on their way. Needs more clarity in description .”

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Posted 6 years ago

“The cooler is great but the delivery no so much. At 7pm the night before delivery I was notified the time would be between 7am and 9am. This was to a new home we are finishing 245 miles away. with rush hour morning traffic we would have had to be on the road at 3am. I was told it would likely be close to 9am and I had already waited 3 weeks for the coolers so I took a chance rather that reschedule another two weeks out. The truck arrived about 8:40 and us about 9:15. The delivery people were upset and just rolled the coolers into the room and left. Packing material still in the coolers, a door handle missing and a ding in the wall. I had to put the only delivered handle on myself and I've been told the missing handle is on backorder. Wonder how long I'll have to wait for it?”

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Posted 6 years ago

“I received the two stoppers in the set, but It seems that your company has doubled for another set, which never arrived. I did not ask for 2 sets, just the one. Why did you make a second payment for another product of the set of two again??? Please advise to rebate the second set never arrived, but I had to pay it on my credit card twice. PLEASE correct the problem. Thank you, and I do very much pleased with the set of 2 that I am now using.”

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Posted 7 years ago

“Wine Enthusiast is asking for a review for an item I have yet to receive. I ordered on April 5th. It is now May 11th. I am still hopeful. But if you are in a rushâ€”Wine Enthusiast is not the place for you to order from.”

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Posted 7 years ago