TBR Reviews

2.2 Rating 417 Reviews

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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“I can't rate these as they were purchased as a gift. They arrived in good condition and delivery was prompt. Items were sent because of reviews that I read on your site. My son-in-law will let me know how they perform!”

Helpful Report

Posted 7 years ago

“The wine cooler is working fine. The delivery was anything but white glove and ridiculous. I had to install it myself, level it and help with the delivery men. They didn't want to take the cardboard. Customer service to set up took at least a week. The delivery was scheduled between 12 and 4 pm but the arrived at 10:30”

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Posted 7 years ago

“I haven't received it yet. Ordered it back in early November and am waiting for it to be delivered.”

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Posted 7 years ago

“I have not opened them. The two rabbits I bought better be good because I bought them both for Christmas gifts.”

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Posted 7 years ago

“other item I ordered was never shipped I finally called and said it had been discontinued though I had ordered one two weeks after discontinued and it had already been delivered Don't think customer serviveever got the absurdity of what she was saying adios W E”

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Posted 8 years ago

“The delivery was not white glove. They subcontracted another company since I wanted it delivered after 4:30 p.m. for which I paid extra $85. They did not keep the cellar full vertical while getting into the house making the shelves fall off their base. They did not balance the cellar such that the door closes by itself while I am loading the bottles. Fortunately the cellar is running well in dual zone.”

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Posted 8 years ago

“You are a little early making this request since it arrived yesterday and I have not even plugged it in.”

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Posted 8 years ago

“The unit is good. This was the third wince cellar i have purchased fromWine Enthusiast. I received an email for a special price on a weekend. I responded on a Monday to be told I missed the discount by hours... I bought at list. Then the unit is delivered w white glove service and the delivery people seriously gouge our hard wood floor and try to cover with a doormat! I asked for a discount on the unit. They said get a quote to repair the floor.... all in all too much of a hassle.”

Helpful Report

Posted 8 years ago