TBR Reviews

2.2 Rating 417 Reviews

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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“I bought this for my Mother-in-Law for Christmas and I'm almost embarrassed to give it to her. The packaging/box it came in is so beat up... it looks like I bought it at a garage sale.”

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Posted 11 years ago

“Delivery Was a joke I paid for Gold Glove service And got Getto self service”

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Posted 12 years ago

“Delivery Was a joke I paid for Gold Glove service And got Getto self service”

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Posted 12 years ago

“No, we received our Chardonnay glasses in a few days as promised. However, the Merlot glasses were suddenly "out of stock" for weeks - we needed them for the early months of summer, in particular the 4th of July holidays. We didn't receive them until early August.”

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Posted 12 years ago

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Posted 12 years ago

“Product was delivered to my billing address even though I put down delivery to be done at the restaurant.”

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Posted 12 years ago

“Even though I declined the extended warranty, Wine Entusiast kept houding me about it. I received 3 seperate emails that kept asking me about purchasing the warranty. "White Glove" delivery is misleading. They were just regular delivery men. They did a good job of placing the item in the right spot, but refused to adjust the legs or to balance the unit. They also left the power cord under the unit.”

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Posted 12 years ago

“The shipper said they are only able to deliver between 11 am and 3 pm. I have to leave the house at 2:30 pm to pick up a child from school, and the shipper won't budge on the timeframe. Therefore, I have to wait until spring break to get the product when I can be home to receive it. I called Wine Enthusiast to report the problem. They said the shipper's policy was unacceptable and they would look into it and get back with me. No one got back to me. I will not order again from Wine Enthusiast.”

Helpful Report

Posted 12 years ago