TBR Reviews

2.3 Rating 357 Reviews

Questions

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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“We have still NOT received our sideboard.”

Helpful Report

Posted 4 months ago

“I can’t write a review on the actual product because after 4 failed attempts to line up delivery the delivery company can’t seem to understand that they are delivering to a business that is open from 8am to 5pm. 8pm delivery just want work. So frustrating.”

Helpful Report

Posted 5 months ago

“I have not received my Nfinity Stackable 4 foot Wine Rack yet. It seems there is a back order and I would have appreciated knowing at the time i made the order. Instead the Wine Enthusiast sent an inferior rack hoping to replace my order. Not a happy cellar starter.”

Helpful Report

Posted 5 months ago

“This is the worst possible company to do business with. For wine, certainly wine cellars or anything else for that matter. If no stars was an option - I’d have chosen that. My order never made it to us. After 6 weeks and an o ordination number of calls, emails and promises. Eventually, out of pure ineptitude, the order was cancelled. It took 2 weeks for us to receive our credit. And then today, I receive an email asking to provide a review. Hard to believe. Honesty, run away from doing business with Wine Enthusiast. At the very least check the Better Bureau, their objective product reviews or with your states attorney general. I wish I had.”

Helpful Report

Posted 5 months ago

“I havent recibe my order yet after 40 days of the parchase.”

Helpful Report

Posted 5 months ago

“The product itself is fine. But since it was a replacement for a EuroCave shelf that's a few years old, I called customer service to make sure I'm ordering the correct one. As it turns out it wasn't the correct one - mine was a sliding one on rails. When I called customer service, they passed the problem on to their shipping department, who never resolved the issue. Hence only 3 stars.”

Helpful Report

Posted 5 months ago

“Still waiting for it to arrive! Was supposed to be delivered on August 27, then either September 2 or 3, now I am told I will be notified before it’s delivered, with no estimated time frame”