TBR Reviews

2.2 Rating 417 Reviews

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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“the delvery guys were rude and scratched our new wood floors in multiple places”

Helpful Report

Posted 5 months ago

“I ordered my VinoView a month ago and still have not received it. There has been no communication about the status of the order or the delay. Obviously should have received it by now if you want me to review it!”

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Posted 5 months ago

“4 weeks and the order is still processing, not yet shipped.”

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Posted 5 months ago

“It is supposed to arrive today. About 1 month since I bought it.”

Helpful Report

Posted 6 months ago

“The picture is not what we received. The wine cooler was set outside the cabinet. There is no access from the cabinet to get the cooler plug to an outlet. The entire room was covered with pieces of styrofoam. The wall in the entrance was scratched. Someone needs to call me and make this right.”

Helpful Report

Posted 6 months ago

“The Wine Enthusiast uses the world's worst and most expensive delivery service, and does not offer another option. Therefore, I have to give ALL of their wine fridges a bad review because they charge too much for too little service as part of the delivery experience. They need a different delivery vendor!”

Helpful Report

Posted 6 months ago

“Worst customer service I have ever experienced. Both PCB board or the LCD display board resolved my issue. When I called customer service and provided them with the error code E5 they told me it could be one of three things. The PCB board, LCD display or temperature sensor. The sensor is not in stock so I ordered the other two and my wine fridge still does not work. Trying to return the two items I bought based on their technical expertise and now they are giving me such a hard time to get my money back. Plus I have a 4 year old wine fridge that does not work and on top of that is has been discontinued. And when you try to call them it has taken from 1 hour to 2 hours just to speak to someone. And then when you are promised by the technician they were going to refund my PCB board when I sent multiple pictures to them of the problem it never happened. I would recommend staying away from Wine Enthusiasts for any purchases.”