TBR Reviews

2.2 Rating 417 Reviews

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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“I never received the product. Please reach out to me”

Helpful Report

Posted 8 months ago

“Your constant emails are disruptive.”

Helpful Report

Posted 8 months ago

“At this point, how after almost three months, we have only recently received the credenza. We don’t have the two refrigerators so I cannot tell you how the complete product is. I can say, the credenza is sturdy and looks like the pictures. There are no cutouts in the back of the cabinet for the power cords when the refrigerators are delivered, I am hoping that the people doing the refrigerator delivery and install will take care of that for us. Although at this point, who knows. Customer service has been extremely helpful during the weight for the delivery and the delivery people who bought the credenza to us were extremely nice. The delay has just been extraordinary.”

Helpful Report

Posted 8 months ago

“This review is written based on service prior to receiving this item not on the use of the item. We ordered this before Christmas and it still has not arrived. The original 12/30 delivery date was cancelled by the delivery company noting the item had not yet been shipped by Wine Enthusiast. About a week later, a new delivery date of 1/13 was set. Hopefully it will come on the 13th.”

Helpful Report

Posted 8 months ago

“This replacement part took 8 months to get us. One of our coolers was inoperable for 5 months. We are grateful that Wine Ethusiast customer care replaced our defective cooler and agreed to still send us backup PCB. Thank you.”

Helpful Report

Posted 8 months ago

“I have an issue with the service I received”

Helpful Report

Posted 8 months ago

“Had issues with delivery...Box delivered upside down and ripped in several places. Top of door was scratched. I sent pictures and videos and was told it was running OK, but a little noisy. No one ever addressed the scratch on top of door.”