TBR Reviews

2.3 Rating 357 Reviews

Questions

About Wine Enthusiast:

Wine Enthusiast was born from a passion to bring a fine wine experience to the everyday.
Our love for wine goes beyond the bottle. We value family and community. We believe wine is a conduit that brings people together and that every pour brings celebration to life’s moments, big and small. We’re a family-owned business with a big heart, led and run by wine lovers working together to create new and better ways for you to explore and enjoy the exciting world of wine.

We hope you’ll join us with glass in hand.

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“Hasn’t been delivered yet !”

Helpful Report

Posted 7 months ago

“Product Manual is a 2 star, too glossy, for Great Britain, not USA, so the electrical current descriptions and/or requirements are not relevant nor accurate, and the photos are terrible (but they are presented in 8 different language versions) Love the product (so far, although they asked me days before it arrived or could be turned on)! FIVE STARS!!”

Helpful Report

Posted 8 months ago

“WE DO NOT RECOMMEND THIS UNIT AT ALL. WE BOUGHT IT FOR OUR NEPHEW AND FIANCE FOR THEIR BABY SHOWER. IT DEFINITELY WAS THE WRONG DECISION. MY WIFE AND I ARE TOTALLY EMBARRASED. FIRST UNIT WAS SENT DAMAGED, SECOND REPLACEMENT RECEIVED, DID NOT WORK. MY NEPHEW RETURNED IT, YES I WAS CREDITED, BUT THE RIGHT THING WAS TO SEND A DIFFERENT UNIT FOR FREE. I DO NOT KNOW WHAT TO NOW BUY THEM.”

Helpful Report

Posted 8 months ago

“It was promptly shipped. I haven't opened the box because I'm giving the decanter set to a friend for her birthday in September. It's too bad that so many places want reviews of things that the purchaser doesn't and won't use just because the item is a gift. Who designs these reviews - Artificial Idiocy (AI)?”

Helpful Report

Posted 8 months ago

“I asked for help four times and got zero responses.”

1 Helpful Report

Posted 8 months ago

“Josh the sales person was great, I love the units, the delivery process was sub par!”

Helpful Report

Posted 8 months ago

“Bad experience. Received it after many weeks of placing the order. This was expected, so fine. We had our professional installer come in to install the rack on wall, only to find out that the little blue button to turn the lights on and off was not working. We wrote to the company on three different occasions and using different channels; no response.”

2 Helpful Report

Posted 8 months ago

“No instructions…no way of knowing if balls are hydrated”

Helpful Report

Posted 8 months ago