What was your primary motivation for purchasing this course?
Learn a new skill
“This is an interesting course if all you want is a series of discussons with Yeo talking very generally about his work. There is very little information or detail on how to paint, it's all very vague and repetitive. Yeo keeps saying that he hasn't really thought about how he paints, which is irritating after paying £50 to learn something about the technicalities of his painting.”
Hi,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your purchase.
I can see you purchased on 19th January, which means you are eligible for a refund under our standard terms and conditions. Please reach out to support@bbcmaestro.com so that our team can help get this resolved for you.
Alternatively, perhaps you'd prefer to give another one of our great courses a try. You can view all of our courses here: https://www.bbcmaestro.com/courses. If you find one you like the look of, just let our support team know and they'll exchange your purchase :)
All the best,
Montana
What was your primary motivation for purchasing this course?
Other
“This isn't a step-by-step guide to painting a portrait in the style of Jonathan Yeo. It's much better that that. Imagine you could just have a series of long chats with him over several days about various aspects of how he approaches a portrait, then this is close to that. You get a kind of stream of thoughts around how he considers composition, or lighting, or getting to know the sitter, or painting from life vs from a photo. It's gold dust really for anyone who is painting or thinking about painting people to hear what an accomplished artist thinks about the things you're likely to have questions about once you get going. I loved it.”
What was your primary motivation for purchasing this course?
Learn a new skill
“It felt like a lot of talk in the beginning, hence slow moving. Hang in there! Practical examples will come. Lot of pearls and practical advice/guidance to help you think deeply about the next level in your practice and how you can approach it.”
What was your primary motivation for purchasing this course?
Learn a new skill
“The course is only Jonathan talking about the various topics. There is very limited demonstration of techniques and much of the advice is pretty vague. The main take away from Jonathan is "try things out and you will learn" I think I knew that already!”
Hi Trevor,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your purchase.
We'd love to give you the opportunity to try out another BBC Maestro course - we have so many great courses that I'm sure we have something else for you to enjoy. Please get in touch with our amazing customer support team at support@bbcmaestro.com to let them know if there's another course that interests you and we can get this exchanged for you.
Best,
Zoe
What was your primary motivation for purchasing this course?
Learn a new skill
“This was not a class, this was a video essay made by people who are not interested in learning to paint. I think the most frustrating thing was seeing the painting come out with all the line work already on it and we never saw how that was done. Did he do that from photographs? Which one? Why? They edited out all the parts that would have made this interesting. I found his vagueness annoying, just tell us the brushes you are using, don't say try whatever you like. We want to know what you use. Also the order of the videos is frustrating, materials are course 20? Materials should be at the begining.”
Hi Tim,
Thank you for your feedback and we’re sorry to hear you’re underwhelmed with the portrait painting course. We value every BBC Maestro customer and want you to get the best out of your BBC Maestro subscription.
With a subscription, you have access to all of our amazing courses across 8 categories, so we're sure you'll find something you like. You can browse all of our courses here: https://www.bbcmaestro.com/courses
Best,
Zoe
Hi Vassos,
Hi Vassos,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your purchase.
We'd love to give you the opportunity to try out another BBC Maestro course - we have so many great courses that I'm sure we have something else for you to enjoy. Please get in touch with our amazing customer support team at support@bbcmaestro.com to let them know if there's another course that interests you and we can get this exchanged for you for free!
Best,
Zoe
