What was your primary motivation for purchasing this course?
Pursue a hobby
“Jonathan was so articulate. An amazing portrait artist himself who has inspired confidence in even me, a novice of painters! He has opened up my eyes to what was a 'hidden world'. Thank you.”
What was your primary motivation for purchasing this course?
Received as a gift
“I would definately NOT recommend this course!!!
My husband bought me a voucher for this course as a Christmas gift. I have sat and listened to Jonathan Yeo say "you know" enough!!! I have skipped through talking and more talking and cannot sit (or sleep) through any more.
Just TOO MUCH talking and boring at the same time! The course info states that it is suitable for beginners, which I am. I expected to be guided on how to produce something!! Anything. Instead of listening to how HE does things and how his paintings are loved!!
My husband has emailed the BBC Maestro and expressed our disappointment and requested a refund. His correspondence has been acknowledged and that the matter would be dealth with within 3 working. That was 6 working days ago!! Come on BBC Maestro?? It wasnt a cheap course either and right now we feel ripped off!!! Very disappointing and if I could have given zero stars, I would have done so!!”
Hi Jean,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your purchase.
I can see that your husband contacted our customer service team, and I have contacted them myself to ensure that you receive a full refund as soon as possible.
Best,
Zoe (Operations Lead)
What was your primary motivation for purchasing this course?
Pursue a hobby
“A thoroughly entralling journey through the subject of portrait painting. Jonathan Yeo's presentation was well organised, insightful, informative and effectively communicated. As a recent retiree I loved every session and feel encouraged, and especially equipped, to try my hand at portrait painting myself. I ordered my materials earlier today. Thank you Jonathan.”
Hi Aurelia,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your purchase.
We'd love to give you the opportunity to try out another BBC Maestro course - we have so many great courses that I'm sure we have something else for you to enjoy. Please get in touch with our amazing customer support team at support@bbcmaestro.com to let them know if there's another course that interests you and we can get this exchanged for you.
Best,
Zoe
Hi Festus,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your purchase.
We'd love to give you the opportunity to try out another BBC Maestro course - we have so many great courses that I'm sure we have something else for you to enjoy. Please get in touch with our amazing customer support team at [support@bbcmaestro.com](mailto:support@bbcmaestro.com) to let them know if there's another course that interests you and we can get this exchanged for you.
Best,
Zoe
What was your primary motivation for purchasing this course?
Other
“A comprehensive course presented as dialogue with little actual images of the processes involved. In fairness the presenter makes this clear at the outset and is very engaging in his presentation. I would recommend this course and indeed will be watching it again.”
Hi Mahayur,
Thank you for your feedback. We value every BBC Maestro customer and want you to get the best out of your BBC Maestro subscription.
With a subscription, you have access to all of our amazing courses across 8 categories, so we're sure you'll find something you like. You can browse all of our courses here: https://www.bbcmaestro.com/courses
Best,
Zoe
What was your primary motivation for purchasing this course?
Other
“I would like to have seen a lot more of his process rather than here him talk about it. A lot of repetition and often doesn't say much at all with lots of words. Visual art is ltireally a visual medium and this talking head style, in the era of high quality youtubes and online classes this doesn't quite measure up. I am a fan of his painting and think he would have more to teach than this format gave.”
Hi there,
Thanks for your review. We value every BBC Maestro customer, and really value your feedback.
All courses have detailed course notes to accompany them, which a lot of learners find really useful when watching a course, especially when completing the course exercises. Hopefully that's give you a little more in terms of the practical application of Yeo's techniques :)
I hope this helps, but feel free to contact our amazing customer service team at support@bbcmaestro.com if you would like more support!
Best,
Rebecca
