Tropicfeel Review Reviews

1.4 Rating 2,888 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

Visit Product Page

How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Was excited by the prospect of a roller bag that converts to a backpack but sadly this didn’t make the grade. For the price the quality is very low, the main concern being functionality with the questionable quality of particularly the wheels and handle. I can’t see how this would hold up over even just a few uses. I was so surprised by the bad quality of the handle in particular (would not raise or lower without great effort, very wobbly and unsteady as if it had been heavily used) that I inquired if perhaps this was a defect, to which the company replied yes. They had me submit for an exchange and when the new bag arrived not only was the same issue present with the handle, but the bag was very noticeably used, with scuffs and scratches all over the exterior and crumbs/hair/lint inside. When I inquired about this the company told me that their policy (which is not clearly stated on the website and was not communicated to me) is to replace defective items with refurbished items. When I explained the bag had never been used by me and had been diagnosed by them as defective, they told me it didn’t matter and that since I had already exchanged I would not be eligible for a return. After months of back and forth, and with nearly daily follow up from me, I was finally able to convince them to allow me to return the bag (at my own expense, $50). My recommendation is to stay far away!”

Helpful Report

Hi Virginia, your feedback is crucial to us, and we deeply regret the issues you've faced with both the quality and the exchange process. This doesn't reflect the standards we strive for. We've taken your comments into account, and we'll work on improving our processes and product quality. - Tropicfeel team

How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? The product was broken after short period of usage

“Bought these to travel Central America. First of all, they barely lasted the flight over. The rubbers on the laces came off. They definitely aren’t waterproof. Just seem to be cheap quality. They are ok for walking through town and things but not great for outdoor activity. If you’re going to a city and want some cute looking trainers then they’re alright but I think it’s a bit of a push to advertise them as good shoes for outdoor travel. They do dry quickly though. Safe to say I’m glad I bought a proper pair of hiking shoes with me. Definitely worth about £30 maximum. £90 is insane for the quality.”

Helpful Report

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“I ordered the shoes because they are supposed to be great for going on a hike in wet terrain. After a short test run, one thing is clear: the shoes are very heavy and bulky. I also quickly developed painful pressure points on my feet. So unfortunately they are going back!”

Helpful Report

“Schlechte passform. Ich habe mehrer andere Schuhe von ihrer Marke in der selben größe?!”

Helpful Report

Hi Alexander, we'd like to help you resolve this matter. Please reach out to our customer service team, and they will assist you in finding a solution to ensure you have comfortable footwear. - Tropicfeel team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Bought the jungle silver white online about 3 weeks back but the shoes are not here till now, can Tropicfeel contact me for it please, thank you”

Helpful Report

Hi Si, we're sorry to hear that you haven't received your shoes yet. To track your order and address this issue, please contact our customer service team. They will assist you in ensuring your order is on its way or help with any necessary follow-up. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this for you. - Tropicfeel team

How satisfied are you with the performance of the product? The product was broken after short period of usage

“I had high expectations from the shoe. The company runs one hell of a marketing campaign, unfortunately the shoes feel flimsy and palsticy. Sadly the upper started coming apart on the side the third time I wore it. I walked around 10-15 km around the city in a flat environment. I had changed the original pair I'd bought as the the colour (light grey) was quite diferent from the photos. Consequnetly I can't return the current pair- company policy. Their customer care person was nice enough and patient over our email exchnage however the policy of not being able to return a barely used faulty shoe baffles me.”

Helpful Report

Hi Samant, your feedback is important to us, and we'll work on improving the durability of our products and clarifying our return policies. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out to our customer care team. - Tropicfeel team

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Between my husband and myself we have ordered this garment 3 times , and 3 times we have been sent the wrong size . Each time, the garment in the size we wanted was advertised on the website as available . Not once did the company acknowledge their mistake , we were treated on each occasion as though we had ordered incorrectly. We were so sick of the return process that we kept the last one and gave it away .My husband now has the vest layer with nothing to go underneath it . So I would love to review it if it was possible to actually buy one !”

1 Helpful Report

Hi Jude, we're truly sorry for the repeated inconvenience you've faced with your orders and the sizing issue. We'll review our processes to ensure such errors don't occur in the future. If there's anything we can do to assist you further or if you decide to make another purchase, please contact our customer service team. - Tropicfeel team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too wide

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Had to exchange the Geyser for one size smaller. 45 fits me, but the shoes are still a bit bulky, I have to tie them tight but then I have to regularly tie the laces (not just strip/tie the plastic piece). One needs to make a little effort to put the shoes on as the opening is a bit smaller. The soles are a bit stiff. walking is not as comfy as expected. Overally I decided to keep the shoes and give it another shoot on a longer hike.”

Helpful Report