Tropicfeel Review Reviews

1.4 Rating 3,163 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“I returned the item but I have not received the refund”

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the performance of the product? It is OK, it matches my expectations

“The sizing of the pants is quite off but they seem to be good quality. I submitted an exchange for a different size two weeks ago and paid extra for the new pair to be sent before the old returned. I’ve been contacting them for two weeks and they can’t tell me how to return the old pair (whether it should be dropped at post office or to be collected) and won’t send the new pair even though I paid extra. Really disappointed in the customer service and very unresponsive.”

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How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“The shoes are much smaller than they should be. They are also pretty hard on the back end and not easy to try on. Please read the return policy. Returning the shoes cost money.”

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Anonymous

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Incentivized

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? The size is wrong – Too large

How satisfied are you with the performance of the product? The product was broken after short period of usage

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“I tried them out after receiving nd it was just a bit uncomfortable on the back side of foot. After long hesitation of making a return request, I found out that it won't be 100% and decided to give it a try anyway. Turned out the problem wasn't only there, just after first walk I had to use lots of blisters... But return policy states that they can't be returned after using outside, so I don't know what to do with them now... I thought it mighty be a size problem, and they a bit to big, but smaller size wouldn't just fit...”

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How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? The size is wrong – Too large

How satisfied are you with the performance of the product? It is OK, it matches my expectations

“Currently unable to properly review the shoes themselves because the ordering and returns process has been such a drawn-out ordeal. Our original order arrived incomplete due to a warehouse/shipping error, meaning only 2 of the 3 pairs ordered were delivered. After numerous back-and-forth emails - all initiated by us - the missing pair was eventually resent, but by then the sizing issue became apparent. Even after sizing down based on other reviews, the shoes still came up large, with the heel collapsing at the back due to the stretchy material. Customer service staff have been polite, but the process overall has been slow, repetitive and inefficient, and the return issue is still unresolved. Once this is dealt with properly, I will update the review fairly.”

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How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? It is OK, it matches my expectations

“The back of the shoes is very hard (not soft at all). Wearing smalls socks during summer, this injures the back of the foot.”

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“After two weeks of wear, the elastic band snapped, which impairs its wearability”

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