Tropicfeel Review Reviews

1.5 Rating 2,625 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Received my shoes. Fabric was factory soiled. The shoes were never worn - still in the box with all tags on etc - Requested a return/refund and they will not refund the full amount as they charge a €20 restocking fee!! What a joke! Puts people off shopping with any crowdfund companies… so the honest ones suffer too.”

Helpful Report

Mark, thanks for your comment - our support requested photos of the defect so we could get this resolved for you but we haven't receive a response yet. We value sending out great quality items, so if there is a defect we take responsibility in getting this rectified. Our Customer Service team can help moving forward :) Tropicfeel Team

How satisfied are you with the product quality? It´s OK, it matches my expectations

How satisfied are you with the size? The size is wrong– Too narrow

“Shoe was to narrow for my feet, otherwise it looks fine. Problem is really that verifying this fact cost me almost half the price of a pair. So if you don't live in the right countries the refund will cost you a small fortune, in my case 27 EUR return shipping + 10 EUR original shipping (Sweden). I actually wanted to try another size, but didn't want to take the risk of an additional cost of 27 EUR on top of that. So until this is solved - no more shopping for me here... unfortunately.”

Helpful Report

Thomas, thanks for your feedback - we're sorry to hear about this! We're working hard to ensure that more countries are added to our prepaid returns, and recommend reaching out to our Customer Service team in the future for help with this at support@tropicfeel.com . We hope you trust us again in the future! Tropicfeel Team

“Me parece un producto con un acabado bastante mediocre para lo que cuesta”

Helpful Report

Jose, this is a shame to hear! Our products are freshly made using sustainably sourced and recycled materials, so are priced accordingly. Here's more information on our Returns & Exchanges policy if you're unhappy with the CANYON shoes: https://shop.tropicfeel.com/pages/returns-exchanges - Tropicfeel Team

How satisfied are you with the product quality? It´s OK, it matches my expectations

How satisfied are you with the size? The size is wrong– Too narrow

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

Author didn't leave any comments.

Helpful Report

“right size but far tooooo tight.”

Helpful Report

Tim, it's a shame to hear about this size issue! If you need any help with exchanging, more information can be found on the Returns & Exchanges page of our website or by contacting our Customer Service team at support@tropicfeel.com :) Tropicfeel Team

“Terrible lead time, excuses when asking to cancel the orden,and the shoe is nota as good as expected, the inner insole makes yogur feer sweat.”

Helpful Report

Pedro, it's a shame to hear this! I'm sorry to hear you're unhappy with our shoes and thanks for your feedback, I'd recommend reaching out to our Customer Service team if you need any help with completing a Return request! They're available at support@tropicfeel.com :) Tropicfeel Team

“Incompetent customer service, only one shoe received, with flagrant manufacturing defects and zero after-sales service”

Helpful Report

Arnaud, we're really sorry to hear about your experience. We offered a code for a free purchase equal to the amount for the shoes, and in addition a refund for the original purchase. Thank you for your feedback, it's really useful for us to know how we can improve in the future. Tropicfeel Team

“Good shoe...not for the price.130bux plus 30 bux shipping add taxes...these are 200$ shoes. IMHO buy something like an Adidas Terrex for 100bux. Xo”

Helpful Report

Ryan, thanks for your feedback! It's a shame to hear you're dissatisfied with the pricing - our shoes and each component are specifically designed and freshly made using high quality and sustainable materials, so a lot of work goes into the production. Tropicfeel Team