Tropicfeel Review Reviews

1.4 Rating 2,589 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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“The shoes while nice, unfortunately did not fit. The sizes on the website do not really correspond to traditional sizes. The Tropicfeel customer service has been very poor. While they initially said they would exchange the shoes for free and cover shipping costs, they later retracted and said I would have to pay for shipping. They have also been very slow to respond and have now stopped responding all together. I would not typically purchase shoes online, but expected based on the company's website that if size or fit were an issue, it could be a painless process to exchange. Unfortunately it has been anything but!”

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“The size 10 in this shoe is too large for my feet. I have emailed twice requesting how I go about exchange. No response yet. They did tell me that if I wanted a refund on the shoes, I would have to pay over $20 dollars just to get a return sticker.... Not what one reads when they are selling their product.”

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“I wore these shoes for less than 5 minutes before the soul fell off. I’ve reached out to support but haven’t had a response days later.”

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“The sizes were small, and that's not a problem in itself. But with taxes and transport, the shoes got immensely expensive, and when this is not refunded when I have to return the shoes, I effective loose 60 dollars just to return the shoes without getting any new. If I were to try a new pair, the tax and transport would be another 60 dollars. So even though the shoes themselves seem good, the model for payment makes them way too expensive (total cost with return around 220 dollars for one pair).”

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“I ordered a pair of these to try and then decided the to order the newer pair and wait! I sent the shoes back without even opening the box and they rejected the return and refused the refund! Is this company a scam? Has anyone else had these problems with this company! Avoid!”

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“I did not like the Quality of the shoe, not very comfortable and the size messurements on the site were a bit off. Also i paid 20 bucks for the return....”

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“The size didn't fit me. Delivery is very long to Barcelona. Support since June 17th is not responding. How to make a replacement? I bought sneakers for the summer, the summer will end when I get the right ones.”

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“It rubs at the heel and the inner band feels uncomfy”

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