Tropicfeel Review Reviews

1.4 Rating 3,031 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong – Too large

How satisfied are you with the performance of the product? I expected a more technical product

“Guys, I don’t know why you put so much money on design and marketing but a penny on customer service. Returning an item for exchange was a nightmare … only one reply from you and then silence for 4-5 days till I gave up. Worst customer service I’ve ever dealt with. That’s why I don’t want your shoes even though they’re nice.”

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“Nice shoe - but not very flexible at the rear part and therefore makes my feet hurt sadly. Also hard to slip in - would not recommend this model (the other ones like model jungle are awesome though!)”

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“Iris I received a customs import tax of €80 per pair which is twice the price I'm 4 so to me it's not worth the hype and yet still I haven't even received the item which it'll take a further two weeks customs to release it they then I won't be able to even use it because I will be back 2 months later only to be told that your item has not been returned because it hasn't been connected and you missed your delivery so if you are ordering from the outside Germany anticipate a 2-month delivery time give yourself that I am actually disappointed in the non-disclosure process of external costs and charges and I live in the United Kingdom”

Helpful Report

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong – Too large

How satisfied are you with the performance of the product? The product was broken after short period of usage

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Helpful Report

How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Almost 10 days later and shoes haven’t arrived and still can’t track via shop app”

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? The size is wrong – Too large

How satisfied are you with the performance of the product? The product was broken after short period of usage

“I received a damaged product, was offered a voucher and then refused. I have already applied to PayPal for a refund.”

Helpful Report

“One of the shoes was bigger than the other one. I asked for an exchange and you helped me to send you back the product. I asked last week if it was possible to have the new one before the end of this week and you say that we are gonna send me the new one but I still have nothing any confirmation and you didn’t answer to my mail. I’m really disappointed”

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“Las zapatillas han venido con defectos de fábrica o de lo contrario parecen un poco usadas. Compré las zapatillas con descuento, pero en ningún lado ponía que venían con defectos de fábrica o algo similar. Creo que para 70€ de zapatilla, este tipo de detalles son importantes. Desgraciadamente no puedo cambiarlas porque me voy de viaje a Mexico y son las únicas zapatillas que tengo, pero es una pena que vengan así. Bastante decepcionado después de la súper confianza que tenia en vosotros. Agradecería muchísimo algún tipo de solución.”

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