Tropicfeel Review Reviews

1.4 Rating 2,916 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? It is OK, it matches my expectations

“Good choose but received it in grey instead of black ….”

Helpful Report

Ayrton, it's a shame to hear this! Our Customer Service team has reached out to you so we can help to get this resolved. We're super glad you like the shoes, and can't wait to get the correct colour to you :) Tropicfeel Team

“Hi! I bought the tropicfeel shoes not long ago, after I had used them for a little while, I noticed that 3/4 of the rubber bands holding the sprint laces in place was gone! Is it possible to get some of these sent?”

Helpful Report

Markus, we can definitely get the knot stoppers sent over to you! Send us an email at support@tropicfeel.com and we'll arrange this :) Tropicfeel Team

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? I expected a more technical product

“This is small and barely designed to hold tech usefully. It wouldn't hold a fraction of the cables and charges I need for traveling with iphone/ipad/macbook. It is worth - maybe - $8. To charge $50 for this is absurd.”

Helpful Report

Eszter, thanks for your feedback! The Tech Pouch is specially designed as an add-on for our SHELL backpack which has more space in itself for a laptop. It's a shame to hear you're not satisfied with the product - but thank you again for your feedback! Tropicfeel Team

“Too loose fitting and needs regular laces. Plus - the expensive return policy is horrible. Having never tried the shoes before, how likely is it that you'd get the perfect size the first time. Too expensive to try again.”

Helpful Report

Brad, thanks for your feedback and it's a shame to hear about your experience! We have a size guide online to check how we size the shoes and our Customer Service team is here to help at support@tropicfeel.com if you wanted to go ahead with an exchange! Tropicfeel Team

How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

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Helpful Report

How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“Received my shoes. Fabric was factory soiled. The shoes were never worn - still in the box with all tags on etc - Requested a return/refund and they will not refund the full amount as they charge a €20 restocking fee!! What a joke! Puts people off shopping with any crowdfund companies… so the honest ones suffer too.”

Helpful Report

Mark, thanks for your comment - our support requested photos of the defect so we could get this resolved for you but we haven't receive a response yet. We value sending out great quality items, so if there is a defect we take responsibility in getting this rectified. Our Customer Service team can help moving forward :) Tropicfeel Team

How satisfied are you with the product quality? It´s OK, it matches my expectations

How satisfied are you with the size? The size is wrong– Too narrow

“Shoe was to narrow for my feet, otherwise it looks fine. Problem is really that verifying this fact cost me almost half the price of a pair. So if you don't live in the right countries the refund will cost you a small fortune, in my case 27 EUR return shipping + 10 EUR original shipping (Sweden). I actually wanted to try another size, but didn't want to take the risk of an additional cost of 27 EUR on top of that. So until this is solved - no more shopping for me here... unfortunately.”

Helpful Report

Thomas, thanks for your feedback - we're sorry to hear about this! We're working hard to ensure that more countries are added to our prepaid returns, and recommend reaching out to our Customer Service team in the future for help with this at support@tropicfeel.com . We hope you trust us again in the future! Tropicfeel Team

“Me parece un producto con un acabado bastante mediocre para lo que cuesta”

Helpful Report

Jose, this is a shame to hear! Our products are freshly made using sustainably sourced and recycled materials, so are priced accordingly. Here's more information on our Returns & Exchanges policy if you're unhappy with the CANYON shoes: https://shop.tropicfeel.com/pages/returns-exchanges - Tropicfeel Team