Tropicfeel Review Reviews

1.4 Rating 3,054 Reviews

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? The product was broken after short period of usage

“.Quality of the sewing in the elastic part ist very poorly done.”

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“Of the two sizes I ordered 1 arrived. The pair that did arrive didn’t fit and I returned. The return was never processed. They use an obscure shipper “flexport”. Despite contacting TropicFeel customer service and receiving over 10 emails no resolution on either issue was reached. I had to chargeback both purchases with my cc. The shoe itself looked alright but is very cheap and not worth the cost. Like the kind of shoe that should be sold on a hanger in a discount store. Great marketing but buyer beware. Stay away from this company”

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Helpful Report

Luca P

Verified Reviewer

Incentivized

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the size? It’s perfect for me!

How satisfied are you with the performance of the product? I expected a more technical product

“Comprate per del trekking leggero, dopo solo due giorni di uso un po’ della gomma termosaldata ha iniziato a staccarsi in entrambe le scarpe. Per il resto molto leggere e comode.”

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How satisfied are you with the product quality? I have received a dirty or broken product

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“I received a defective pair of shoes that were actually different colors on the toe. I’ve been jumping through hoops trying to get a replacement, uploading pictures, comments, and the response is slow to non-existent. With my first order being defective and customer service quality, I do not reccomend this company to anyone. If I could go back I’d return these outright instead of asking for a replacement.”

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How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“I returned the item but I have not received the refund”

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How satisfied are you with the product quality? The product is different to what I expected from the website

How satisfied are you with the performance of the product? It is OK, it matches my expectations

“The sizing of the pants is quite off but they seem to be good quality. I submitted an exchange for a different size two weeks ago and paid extra for the new pair to be sent before the old returned. I’ve been contacting them for two weeks and they can’t tell me how to return the old pair (whether it should be dropped at post office or to be collected) and won’t send the new pair even though I paid extra. Really disappointed in the customer service and very unresponsive.”

Helpful Report

How satisfied are you with the product quality? I don’t like the material used

How satisfied are you with the size? The size is wrong– Too small

How satisfied are you with the performance of the product? The product doesn’t meet the features specified on the website

“The shoes are much smaller than they should be. They are also pretty hard on the back end and not easy to try on. Please read the return policy. Returning the shoes cost money.”

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