“The household advisor that I spoke to today, was very friendly & helpful & provided excellent customer service, she answered my query promptly & very confidently, totally satisfied.”
“Sharnie dealt with my new policy today. Very helpful and clear in a good natured way.
Good price, good service.
One slight criticism though ...... Slow down Sharnie, you go at a hundred miles an hour.
Proof of the pudding of course is when (God forbid) I have to make a claim. We'll see.”
“Sharnie Calvert (ST3) dealt with my new policy today. Very efficient, clear, and friendly. She knew her stuff.
One slight criticism though Sharnie ..... Slow down a bit, you go at 100 mph!
As with all insurance companies, the proof of the pudding is when (God forbid) I have to make a claim. Then we'll see.
Really don't like having to pay for hard copies of my policy docs. This, I think, is just an opportunist extra. It's only a stamp after all.”
“When ever I have called One Call I have always found the staff pleasant, helpful particularly MB9 who on my last 'phone call pulled out all the stops to answer all my queries in a timely and efficient manner.”
“The cover of this policy is excellent & the experience of renewing it was very smooth. Emma Martin - username EM1 was very knowledgeable, polite, friendly & efficient as she explained each section of the policy.”
