“I spoke with LH5 about my renewal quote. I was given all the information I needed in a clear and precise way.
It was a quick and easy process. Thank you”
“It was a very streamlined service, and unlike some other insurers, I was pleased to see that they did not take advantage of me as an existing customer to put in a massive premium hike on renewal. Long may that continue.”
“Thanks very much to bh1 beth was very good at going throught my insurance qote i recieved online and talking me through putting my scans of our details.”
“I wanted insurance that was competitive with the one had before. I found a price online but then phoned call centre to make sure that I had applied correctly. The advisor helped me through the call and was able to give the policy I wanted.”
“Generally there are no problems with OneCall and I'm happy with the service, especially the renewals at the same price (though I can see slightly cheaper elsewhere). Phone support is usually great, live chat support is good but pretty slow and sometimes you're left waiting quite a while. Overall pretty average but I can't complain to much.”
“I made an enquiry in respect of the loss of my mobile phone which was put in the washing machine. I was advised that I had no claim as the item was not covered within policy. therefore no formal claim was made as such. Purely a Notification!”
