“we found your employee KB6 to be very knowledgeable and helpful when we got in contact with her. this was a renewal of our house insurance and are very pleased with the service.”
“A very efficient and effective service all round, thanks. We had to make a small claim last year due to leaking dishwasher, and the matter was sorted very quickly. When it came to renewing our cover this year we were happy to continue as the renewal quote was very competitive and the renewal process was quick and simple. Thank you RT6!”
“A very efficient and effective service all round, thanks. We had to make a small claim last year due to leaking dishwasher, and the matter was sorted very quickly. When it came to renewing our cover this year we were happy to continue as the renewal quote was very competitive and the renewal process was quick and simple.”
“I had to phone to clarify something, I was on hold for 35 minutes, when I finally got through I asked what one call direct policy was on answering a call and was told it is sunday there is only four of us here!!”
“Kimberley (KB6) from One Call called me to run through the policy terms and to complete the purchase. It takes a little while but was well done and very straight forward. Because they read back the information entered online, its also quite reassuring that everything has been picked up correctly.”
“Had to make an amendment to an existing policy, communication very straightforward, professional & polite. Extremely simple & customer friendly , you even get to speak with real people !!! Thank you KB6 for the excellent service provided !!!”