“Good straightforward transaction, saved me money and I was offered a free upgrade of the policy.
Kimberly (KB6 ) was very professional, she informed me of what was covered and answered my questions clearly and to the point.
Thank Kimberly.”
“Normally I look round at renewal and nearly always find a cheaper quote which is very annoying. Please to say you were the cheapest.
I phoned to renew , polite and helpful staff KB6”
“Very helpful young lady sorted the problem .however buying online did not give correct information which resulted in me having to pay more.
Ladys code AE2”
“It was easy to buy, but there was a mistake on the policy and when I phoned to correct it I was contradicted by the assistant who insisted my address didn't exist, now I am many thing but I am not an idiot and I don't expect to be treated as such. Otherwise she was very helpful to fix the problem.”
“The customer care agent MR1, Mahalah Rocket was very helpful to clear my doubt on the wording of the policy. She was very patient and handled my query in a professional manner.”
“The lady on the phone was very helpful, and very knowledgeable, and i was able to get a very good price. This is a British
company with a English speaking people, not a far away call centre!!!!
KB6 was here reference name .
Very good 5 star service.”
“I am Impressed with one call especially after they rang me to say I was paying too much for my excess. Got a special price for recovery as well. I do comparisons every year but one call manage to match the price for me.”
