“I spoke to a very helpful customer service operator called Ashleigh (AG3) who proved all the information I required to purchase house insurance. My queries were answered quickly and clearly and the whole experience was on this occasion very pleasant.”
“I spoke to a very helpful customer service operator called Ashleigh (AG3) who proved all the information I required to purchase house insurance. My queries were answered quickly and clearly and the whole experience was on this occasion very pleasant.”
“Had to argue for claim to be settled, poor customer service by initial call handler and person in charge of claim.Had to complain and finally due to my persisistance claim was settled. Took too long but got there in the end.Would not recommend them due to this”
“I had to call several times to ensure the policy was correct, but the staff were knowledgeable, I obviously wasn't asking the right questions.
MB9 was the best of those I spoke to”
“The last customer adviser I spoke to KB6 was very helpful and was able to rectify the problems I had received when trying to obtain insurance with Zenith. When I purchased a policy through Zenith using One Call it was nothing but a head ache that I wish I had never started.
Kimberley was excellent though and turned my experience with One Call around. Thank you”
