“Spoke to a lady called Kimberley, very easy to deal with, she chased me up when asked to so it saved me trying to get through to her.
Easy process, lets hope the same ease would happen if a claim is necessary!”
“I spoke to a very helpful customer service operator called Ashleigh (AG3) who proved all the information I required to purchase house insurance. My queries were answered quickly and clearly and the whole experience was on this occasion very pleasant.”
“I spoke to a very helpful customer service operator called Ashleigh (AG3) who proved all the information I required to purchase house insurance. My queries were answered quickly and clearly and the whole experience was on this occasion very pleasant.”
“Had to argue for claim to be settled, poor customer service by initial call handler and person in charge of claim.Had to complain and finally due to my persisistance claim was settled. Took too long but got there in the end.Would not recommend them due to this”