“Cthulhu service I received from Adam (AJ5) was excellent. He was patient and answered all my questions and his attitude was a key reason why I ended up renewing my insurance with you. Thanks Adam”
“I had to contact One call today and I called the number which was stated only to find that it was for car insurance and then I was given another number to call, 2nd call and then only to be told that I had to call again and select a different option, 3rd call was helpful and then I was transferred to another department and once again they were helpful. The only annoying part was it took three calls to finally be at the right department and that you are unable to transfer to the right department.”
“Although I pressed the incorrect extension number, everyone was very patient and helpful! Thank you!
Amy ,who dealt with my query, was very pleasant, polite and knowledgeable. She dealt with my renewal efficiently and effectively. it was a quick and easy process with everything explained simply.”
“The only problem I had was trying to get through to speak to someone, this seems to be the norm now for whatever company you deal with. However once I did get through I did not have any problems.”
“have been with one call a few years and renewals are easy, as are changes to details, prices are competitive. Helpful staff on the phone, and secure payment systems. All round very good.”
