“I spoke to Maxine (MB9) who was very helpful, efficient and resolved my query very quickly.
Well done for offering such an easy to use service - household insurance can be such a hassle. I will recommend OneCall to friends and family.
Kind regards
Ros Snowdon”
“Service today was provided by customer service agent RT6 who provided clear advice and instructions on what would happen during the process of renewal. She also competently answered any questions.
The whole process this time happened smoothly.”
“I rang up to see if they could better the renewal quote they had sent me before shopping around. I spoke to username KB6 and although the price she quoted was only a bit cheaper the excess was less and the insured amounts were more.”
“Reference EM1 - Emma was very friendly and helpful, gave me all the information I needed, and also managed to get it slightly cheaper than what was quoted online.”
“Found the easiness of sending my documents via email a breath of fresh air thanks my son in law went with one who tried every trick in the book to cancel him but your site was the easiest I've ever used online thanks”
“Not so easy to get hold of, the option on the phone for home insurance kept going to car insurance. A lady code name AE2 (Ashley) finally told me what I needed after another lady in the car insurance section told me to ignore the options and click on option 3 ;)”
“called to discuss renewal very happy with price and claim handled very well. spoke to kb6 who sent me out a discount for money off policy next year. clear and informative, always happy to help, one call are pleasure to deal with and the staff are wonderful”
