“I rang your customer service to discuss my policy and spoke to Maxine ( MB9 ), she was very polite and helpful and immediately forwarded the information to me. An excellent service . Regards Scott Walker”
“LC1 I contacted onecall today and found the officer LC1 to be very friendly and professional.
Everything I asked for was dealt with swiftly and without any problems or delays. Reassurance that my documents would come through within a couple of minutes - and have now received them.
Great service
Thank you LC1 for an easy process and good overall experience.
Regards Val Maunders”
“Customer Service Agent MO1 was very helpful and clear with the policy I was purchasing. One Call provided me with all that I required at a very good competitive rate. I hope that when it comes to renewing my policy next year One Call Insurance look after their existing customers the same as new customers as so many companies these days only look after new customers.”
“I have made this review again because yesterday i forgot to put in Maxine's username (MB9). Sorry, maxine! You were very efficient and helpful. i would highly recommend one call for its friendly customer service. Maxine was not only informative but helped me to retrieve a quote online that i thought i had lost. Thank you again!!”
“RT6 was very helpful and reassured me that my documents would come through on my email checking my email address to make sure. This was my second call to one call insurance in the same day and the customer service was second to none”
“I found One Call Insurance very easy to deal with. The individual who handled my enquiry (username RT6) was both courteous and efficient in answering all my questions and expediting the required insurance.”
“This is my first experience with One Call Insurance, I have taken out both Household Insurance and Travel Insurance, I have found the completing of the online proposal forms to be easy and simple.
A subsequent enquire made over the telephone was dealt with very efficiently and to my satisfaction, I would have no hesitation in recommending One Call Insurance.
My point of reference was handled over the telephone by MB9.”
“After services was fine although I found out that my policy was not the same cover as my previous one. The consultant I spoke to when renewing assured me it was the same :) disappointing as I have used this insurance provider for a few years now. Will be switching nxt year as this is not acceptable :)”
