“The only problem I had was trying to get through to speak to someone, this seems to be the norm now for whatever company you deal with. However once I did get through I did not have any problems.”
“have been with one call a few years and renewals are easy, as are changes to details, prices are competitive. Helpful staff on the phone, and secure payment systems. All round very good.”
“Yes mostly very transparent policy but notice all the finance documentation very small print on the various penalty if by chance there's an issue with a payment ... But for the most part good overall”
“Excellent customer service provided by Kim Brooker (KB6) She listened patiently to my queries and responded clearly to ensure I understood the details of the policy. T he price I was quoted was excellent and the cover more extensive than I'd received from previous providers.”
“the member of staff that helped me over the phone was brilliant gave good advice went through the policy clearly and made sure i understood everything”
“It was so simple to renew my home insurance today, KB6 was extremely helpful & very professional in the way she conducted the whole procedure. I would recommend One Call Insurance to anyone, 1st class.”
“Amy AA2 was very helpful - don't really like the automatic renewal and the requirement to pay £35 if ou don't ring them to tell them if you don't renew is irksome. Efficient delivery of documents in a secure fashion + secure method of taking the payment details over the phone was good”
“Purchase car insurance by phone no problem found Chelsea Collingwood very polite and helpful would have no hesitation in recommending to my friends in the future.
Regards, Colin Ayres”
