“Yesterday I was annoyed with one call because of 14 people in the queue and I contacted you online to be told to ring up. I thought this very unsatisfactory at the time, but today I got through straight away and a young lady Kimberly sorted me out efficiently and swiftly. For an older person persistently ringing can be very stressful so you need to support online contact too.
Thank you
Susan Daniel-McElroy”
“I was dealing with Emma Martin and found her very professional to deal with. She knew her product line and offered guidance on a few queries I had with respect to the detail of the insurance policy. Overall, very happy with her support through the application phase. Many thanks !!!”
“I found Emma to be very helpful and efficient She was also very polite and did not rush through the process. She explained step be step what will happen for me to take out my Home Insurance with yourselves her details are EM1”
“Had a problem accessing the document vault which was rectified very quickly and efficiently. Printed the documents within 5 mins of speaking to Ashley Evans(AE2)”
“I spoke to Andrew North yesterday morning and I was very impressed with the way he dealt with my enquiry, he was so helpful and easy to speak to and soon put me on the right track .A BIG thank you Andrew.”
“The young lady I spoke to today Kimberly KB6 was very helpful and confident in her work, I will definitely be contacting One Call again for a quote for my car insurance.”
“The advisor was really efficient on the phone very clear spoken and extremely helpful. She asked myself questions and changed amendments that I requested to get myself the best possible quotation! This phone call was so easy to receive a good quotation at an affordable price. Bought Home insurance with this company!”
