“I already have motor insurance with this provider. I tried to access their web site to obtain household cover, but was unable to complete the transaction because of my poor internet connection.
I contacted by phone and although I do have a hearing impediment my inquiry was quickly and efficiently dealt with by Kimberly ,who explained in plain English the options available for my policy and helped with suggestions for contents cover etc.
Overall a very pleasant experience without any hard sell tactics.
Many Thanks.
R humphreys.
.”
“Called after seeing quote on Moneysupermarket.com to ensure that all the information was correct. RT6 explained everything in a clear and concise manner answer any queries that I had about the cover. Good service.”
“As I rang one call I was greeted by a very pleasant household adviser called Rebecca Thompson ( RT6 ) who went on to explain my home contents policy in great detail after which I bought as I was making a saving of over £60 pounds, all in all I was very pleased with the transaction .”
“I took out a new policy with One Call and was very pleased with the service...username AG3 was the person who helped me with this and found her to be very helpful indeed.”
“I used a comparison site Go Compare and was told that the home emergency service was included. It turned that I would have a max of 3 call outs a year and a charge of £25 per call out which was not mentioned during my search. If home emergency is included it should mean that there is not an additional payment, otherwise the cost comparison is not a fair as a person would have to have in mind that £75 would need to be kept aside should an unfortunate incident occur. This needs to to corrected as other insurer's do not charge this £25. RT6 was very helpful.”
“I used a comparison site Go Compare and was told that the home emergency service was included. It turned that I would have a max of 3 call outs a year and a charge of £25 per call out which was not mentioned during my search. If home emergency is included it should mean that there is not an additional payment, otherwise the cost comparison is not a fair as a person would have to have in mind that £75 would need to be kept aside should an unfortunate incident occur. This needs to to corrected as other insurer's do not charge this £25.”
