“Leon helped me through getting my policy and was extremely patient as I am hearing impaired and I was so grateful for that. The reason for putting poor on communication was because at the end I had to listen to something that was said SO quickly it was of no benefit to me. Communication with Leon and Nick Stacey was fine. Very courteous. Wendy”
“Amy Ar6 was thorough but a little quick and I needed to ask her to slow down several times,she was obvious reading off a script but overall she was OK.”
“I had telephoned to ask about having my son added to my insurance which went very well I first spoke to Simon rix he took the payment and that was fine but unbeknown to me my son came down and when I said I had added him he said had I mentioned about his points for speeding (I knew nothing about this ) so I rang straight back and spoke to SH4 who helped me and got everything sorted out many thanks”
“I dealt with Ryan, who was very patient with me and helped me through the process of insuring my car, he made sure that I was completely happy with everything. Very impressed with the service.
Peter.”
“Mahalah was excellent on how she handled the changeover of the policy. She went through all the details with ease and obviously knew what she was doing. Thank you very much Mahalah, and hope to deal with yourself again in the future when the policies come up for renewal.
Yours sincerely,
Jack & Helen Welsh.”
“I Will thank Mr Connor Goodwin for His help regarding My issue, He was very helpful and very friendly, He understand clearly and gave Me another chance to avoid The cancellation of my Car insurance police. thanks a lot at Mr Connor Goodwin.”
“Price very good clear answers called back about breakdown cover helpful ST3 Poor about breakdown cover said its free but its not £20 call out plus mileage after 10 ten miles how is that free so upgraded so cost more than expected”
“Price very good clear answers called back about breakdown cover helpful ST3 Poor about breakdown cover said its free but its not £20 call out plus mileage after 10 ten miles how is that free so upgraded so cost more than expected”
“Price very good clear answers called back about breakdown cover helpful ST3 Poor about breakdown cover said its free but its not £20 call out plus mileage after 10 ten miles how is that free so upgraded so cost more than expected”
“Moved house part way through my policy (about half a mile from where we lived) they charged me £130 for the privilege. Pay the extra money or if you don't like it you can always cancel your policy I was told. Rip off or what!”
“Buying a new car today I needed to amend an existing policy, C14 - Charmaine was very polite and informative. The new
documents were available immediately, on my laptop. Thank you very much.”
“I had a few issues to sort out but these were done quickly by the colleague JH5 Jamie who was very helpful. Even though I called at a busy period the call was answered quite quickly and not like some companies who keep you waiting for at least half hour.”
