“I spoke with Charlotte regarding my new policy and she was extremely helpful and polite. She had a very good understanding of the product and I didn't feel any pressure or obligation when making my purchase. She was able to answer all of my questions fully and she had a sense of humour to boot, which is refreshing in this age of annoying unfeeling telesales robots! Thank you Charlotte for being human.”
“Always very easy to deal with, clear concise answers and instructions. Last time I called them I spoke with Jamie- JH5. I also find One Call ins one of the cheapest in a competitive business.”
“I spoke today with Jamie who was very polite and answered my questions thoroughly. He was helpful and very clear. Please pass on my comments to him. Thank you.”
“Just want to say thanks to Rachel Taylor (rt2) for fantastic customer service. She listened, dealt with my query in the most efficient and satisfactory manner. Will definitely consider one call insurance again. Thanks Rachel...you're a star!!!!”
