“Obtained alternative quotations, One Call could not fully match but offered a reduction which I accepted and I paid the discounted sum at the time. I subsequently received a letter informing I had underpaid and owed £15. I rang and spoke to advisor MR1 who quickly checked and advised the discount had not been registered at One Call. She rectified the matter and confirmed I did not owe any further amount. Situation resolved promptly and efficiently.”
“Today I contacted AB6 to begin my car insurance after previously speaking to him on Saturday. AB6 set up my policy quickly and efficiently and even called me back to let me know he had managed to reduce my excess by £200!!!!!!!!! What amazing customer service and dedication.
The service I received today would definitely make me use one Call insurance again and recommend them to others.”
“KM3 – KEELEY was very pleasant in dealing with my change to my car insurance policy - The only thing that went wrong was that when the revised documents were sent through, the Statement of fact wasn't included, and I had to ring again to get this sent to me.”
“was recommended to onecall and was very happy with the service i got from RT6 polite helpful and very well informed, the home insurance was very reasonable for the cover i wanted i have bought a new build property and i know a lot of the new neighbours will want insurance and i would definatly recommend One call, the only thing i found difficult was signing the documents with an E signiture i had to send it to a friend to scan and then send back to me to send on to Creation, i asked for confirmation of reciept but have had nothing back so only hope what i sent was correct and recieved.”
“Apart from waiting for my call to be answered (approx 8 mins) I found the One Call operative *cw5* very concise and helpful and would recommend to others.”
“I have been with Onecall for 3 years, I have found them to be very competitive and they even rang me to advise me that I had set my excess higher than needed for my car
Would recommend as I have always found them helpful on the phone too”
