“Just want to say thanks to Rachel Taylor (rt2) for fantastic customer service. She listened, dealt with my query in the most efficient and satisfactory manner. Will definitely consider one call insurance again. Thanks Rachel...you're a star!!!!”
“I found Charlotte Evans CE6 very helpful and polite. She gave me information on several aspects of the car insurance cover and sought clarification from one of her colleagues on personal accident cover as being compensation for loss of limbs, sight or life. She also told me that my no claims discount would be fully protected no matter how many accidents either I or my wife (who is also named on the policy) might have. This convinced me to take out the policy and I was impressed with her friendly manner.”
“I called to change my police from my old car to a new one I had just bought. The quote for changing it was £195. I explained to LR3 that with the refund I would get if I cancelled the police, added to the extra cost of £195, I could take out a new policy cheaper. The operative LR3 offered to look & see if she could get me a better price which she did. £100 pounds less. Very helpful & answered all my questions confidently.”
