“The lady I was speaking to was sharnie I. Thought she was great my insurance was done swiftly and she was helpful . The best service I've had in a long time”
“today i spoke with o one call customer service person,user name CG6 may call was relation to may new policy and the gentlemen i spoke to with was very clear, efficient helpful and very friendly resolved may enquiry which was reinforced with an email with regards mario”
“Spoke to agent TD1 online about a policy I was looking to purchase. He was extremely helpful and got everything sorted within minutes! Excellent service!”
“Phoned this morning and spoke to sh4 who was extremely polite. I asked him to send me the copy of my Certificate of Motor Insurance and it arrived almost immediately after I had put the phone down. He did offer to sell me a reduced excess on my policy, but i decided not to take up the offer. I rarely drive my car and £40+ seemed more than i wanted to pay.”
“Today I spoke with a one call customer service person, username RT2. My call was in relation to my new policy and the lady I spoke with was clear, efficient and helpful and resolved my enquiry immediately which was reinforced with an email.”
“Have renewed with One Call. Not usually done in recent years due to increasing premiums. Although initially not as competitive as some others , the representative MC07 of One call, went out of the way to try to match as near as possible best quote. This is something other companies were not prepared to do.”
“Insured my car on the 10th June. Moved house 24th June 10 minuets down the road and had to pay an extra £112, even though I was told when I took out the policy that the insurance company would dismiss any admin charges as it was so close to the moving date. RD4 - REGAN was unable to take any discount off the policy even though I explained that I was previously informed the £35 admin fee would not be given.
Very unhappy and £112 worse off even though I have moved to a better village location! I won't be using the company again!!!”
“Dealt with AB6 and found him to be extremely efficient, polite and helpful. Managed to get new policy for my wife very quickly and with minimum of fuss. Thank you.”
