“LR3 (unfortunately I did not catch her name), was very professional and helpful. The waiting time however needs improving as this exceeds what one would expect.”
“Excellent customer service. A quick 10 minutes call rather than 45 minutes on the live chat. Documents sent via email straight away. Great service from RD4.”
“Once I had completed my new home insurance policy, I had a query on the paper work I rang customer Services and spoke to Ashley Evans, outstanding customer services, extremely polite and helpful. I would definitely recommend One Call Insurance based on the experience I received today.”
“After a short delay I was able to speak with an advisor. They made my policy adjustments simply and quickly, and the follow up email correspondence was almost instantaneous.
Helpful, courteous and effective. Thank you”
